FREE UK DELIVERY
Orders are usually sent out within 24 hours of being placed. They are sent free of charge (UK ONLY) 2nd class, which normally takes 2-4 days. If you need something urgently, let us know and we will always help - we're very friendly like that! If you want to be sure of getting your order quickly, you can also opt to pay for Next Day Delivery, you will see a button for this at the end of each product section. Please note that this is a Monday-Friday service only, so items ordered on a Friday may be delivered on Monday and not Saturday. For international orders, we will contact you with a shipping cost once we have received your order, or you can email for an estimate beforehand. We are happy to ship anywhere in the world.
You can now add gift wrap, including a hand-written tag, for £2.95, as you place your order. If you want several items wrapped together as one parcel, just add the option on one item and send us a note in the gift message field letting us know that's what you would like.
If you are not happy with your purchase for any reason, you can return it within 14 days for a full refund or exchange. The exchange period will be extended over Christmas to cover the exchange or return of unsuitable gifts. Christmas gifts must be returned or exchanged by Jan 15th. Obviously, the item must be in its original condition. You will have to pay the postage to return it (unless the item is faulty) but we willl not charge postage on any replacement item. Our address for returns can be found on the Contact Us page.